What data recovery involves
Recovery begins with a safe copy of the drive so the original is not stressed further. Specialized software then rebuilds the file structure and pulls out what can be read. You receive a list of recovered files to review, and the data is copied to a new drive or storage account.
When you need data recovery
You likely need this service if any of these sound familiar:
- The drive makes clicking or grinding sounds.
- The computer does not see the drive, or asks you to format it.
- Files were deleted and emptied from the recycle bin.
- A phone or camera memory card shows as empty or corrupted.
- The computer will not start and you have no backup.
Why these problems happen
Drives fail from wear, heat, power surges and physical shock, and memory cards fail from unsafe removal or age. Deleted files are often still on the drive until new data overwrites them, which is why continuing to use the device lowers the chance of recovery.
What affects the cost
Cost depends on whether the drive is physically damaged or only logically damaged, how much data there is, and how long the copy takes. A deleted-file recovery is a smaller job than a drive that is failing mechanically.
Repair or replace: how to decide
Recovery is not repair. The goal is to save your files, not the drive. Once your data is safely copied, a failing drive should be replaced rather than reused.
Data Recovery FAQs
What should I do right after losing files?
Stop using the drive or device right away. Every new file written to it can overwrite the data you want back.
Can deleted photos be recovered?
Often yes, particularly if the device has not been used much since. Results vary, and you will know what is recoverable before paying for the full job.
Can you recover data from a computer that will not turn on?
In many cases, yes. The drive can be removed and read separately from the broken computer.
Is recovery guaranteed?
No. Severely damaged drives may not be fully recoverable, and you will be told honestly what is realistic.